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Privacy policy

 

Privacy Policy

Last updated: [insert date]

At Ula Surf, we value your trust — and your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.ulasurf.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, like your browser type, IP address, time zone, and cookies stored on your device. As you navigate, we also collect data on the pages or products you view, what brought you to the Site (like a Google search or Instagram ad), and how you interact with it. This is called Device Information.

We collect this using:

  • Cookies (small data files saved on your device)

  • Log files (record Site activity)

  • Web beacons, tags, and pixels (track how you browse)

If you make a purchase or attempt to, we collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment info (like credit card details, PayPal, Apple Pay, etc.)

We call this Order Information.
Together, Device + Order info = Personal Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use your information to:

  • Fulfill your orders (payment, shipping, confirmations)

  • Communicate with you

  • Screen for fraud or suspicious activity

  • Share updates, offers, or product news — only if you’ve opted in

Device Information helps us improve the Site — like checking how people browse, optimizing for mobile, or seeing which campaigns bring people in.

LEGAL BASIS FOR PROCESSING (EU CUSTOMERS)

If you’re in the EU or UK, we process your personal data under:

  • Contractual necessity (to process your order)

  • Legitimate interest (improving services, preventing fraud)

  • Consent (for marketing and cookies)

YOUR RIGHTS (GDPR & GLOBAL)

You have the right to:

  • Access the data we hold about you

  • Request corrections or updates

  • Request deletion (“the right to be forgotten”)

  • Limit or object to how we use your data

  • Receive a copy of your data (data portability)

To exercise any of these rights, just email us at info@ulasurf.com. We’ll answer as quickly as possible — we’re real people behind this screen.

SHARING YOUR INFORMATION

We share your data only with trusted partners:

We may also share your data if required by law or to protect our rights.

COOKIES & CONSENT

We use cookies to:

  • Keep the Site running smoothly

  • Remember your preferences

  • Show you relevant ads

You can manage your cookie preferences through your browser settings. If you're in the EU, you’ll be asked to accept or reject non-essential cookies when you visit.

For more, visit: www.allaboutcookies.org

DO NOT TRACK

We do not alter our data practices when we see a “Do Not Track” signal from your browser.

DATA RETENTION

We keep your Order Information unless and until you ask us to delete it. If you'd like it deleted, just write us at info@ulasurf.com.