SHIPPING
Shipping
We ship Ula worldwide from Ericeira, Portugal. Below you'll find our rates and estimated delivery times.
Free shipping over €150
Enjoy free standard shipping on full-price orders over €150 to Europe, the UK, the US, and Israel.
Free shipping doesn't apply to sale items or discounted orders.
Rates & delivery times
| Country | Standard (under €150) | Standard (over €150) | Express |
|---|---|---|---|
| Europe | €11 · 5–14 days | Free · 5–14 days | €22 · 1–4 days |
| United Kingdom | €14 · 7–14 days | Free · 7–14 days | €24 · 1–4 days |
| United States | €14 · 7–14 days | Free · 7–14 days | €24 · 1–4 days |
| Israel | €8 · 7–14 days | Free · 7–14 days | €16 · 1–4 days |
| Rest of the world | €18 · 10–21 days | €12 · 10–21 days | €30 · 3–7 days |
All times are in business days and may vary depending on your location and customs processing.
Order processing
Orders are processed within 1–3 business days from our studio in Ericeira, Portugal. You'll receive a confirmation email with tracking information once your order ships.
Customs & duties
Shipping fees do not include customs duties or import taxes. If your country charges them, they're the customer's responsibility.
We recommend checking your local import regulations before placing your order.
Delays
Estimated delivery times don't include customs processing or possible delays from carriers, weather, or peak seasons. We do our best to ship on time, but once the package is with the carrier, it's out of our hands.
Need help?
Email us at info@ulaofficial.com — we'll get back to you within 1–3 business days.
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